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Guarantee and Return Policy

Pic The Gift takes pride in our quality products and we want you to be completely satisfied with your order.  We offer detailed product descriptions, detailed product images, an image resolution scale, as well as the ability to see a final product proof with your customization before your order is submitted!

Due to the Personalized nature of our custom products, Pic The Gift is not able to accept returns if your product is free from product defect, or manufacturing error.  However, we understand everyone makes mistakes (that includes us) so please contact our Customer Care department  and we will be happy to help you with a discount on your replacement purchase.

In an effort to offer the best service to our customers, orders are sent directly to production immediately after they are processed online.  By offering faster production times to our customers, unfortunately means that we are not able to accept changes to orders once they are placed.  PLEASE be sure and verify spelling, dates, names, and key image and text features are well within the boundaries of the templates.  Please call or email Customer Care before placing your order if you have any questions.

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