Guarantee and Return Policy

At Pic the Gift, we take pride in producing high-quality products and aim for your complete satisfaction. We provide detailed product descriptions, high-resolution images, and template previews to help you review and confirm your design before submitting your order.

Because our products are made to order, we do not accept returns for issues unrelated to defects or manufacturing errors. If there is a problem with your order, please contact our Customer Care team — we’re happy to assist and may offer a discount on a replacement when appropriate.

Orders begin production immediately after processing to ensure fast turnaround times. As a result, we are unable to cancel or modify orders once submitted. Please double-check all names, dates, spelling, and design placements before finalizing your purchase. If you have questions before placing your order, we encourage you to reach out to Customer Care for support.