Privacy Policy
Effective Date: May 1, 2025
Introduction
At Pic The Gift Wholesale Print on Demand Personalized Gift Fulfillment, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what choices you have regarding your information. By using our website, www.picthegift.com, you consent to the practices described here.
Policy Updates
We may revise this Privacy Policy from time to time. When changes occur, we’ll notify you by email, through a notice on our homepage, or upon logging into your account. Please ensure your browser or device accepts cookies so that you receive these notifications. Continued use of the Website after changes indicates your acceptance.
Information We Collect
We collect both personal and non-personal information. Personal information may include your name, address, phone number, email, credit card details, and tax identification number. Non-personal data includes your browser type, IP address, referring URLs, and system information, which helps us improve site performance and user experience.
How We Collect Information
You provide personal data when you register, place an order, subscribe to newsletters, or contact us. We also collect non-personal data automatically through cookies, web beacons, and analytics tools. These technologies help us understand site usage and improve functionality. Some tracking may also occur through third-party service providers.
How We Use Information
Personal information is used to fulfill orders, provide support, manage accounts, send updates, and maintain service quality. Non-personal information is used in aggregate to analyze user behavior and optimize our Website. We do not sell your personal data.
Information Sharing
We may share your information with trusted third parties who assist in our operations, such as payment processors, shipping providers, and analytics services. These partners are only given the data necessary to perform their roles. In case of a business transfer (e.g., merger or acquisition), your information may be shared or transferred. We may also disclose information when required by law or to protect our legal rights. Affiliates may receive limited customer data when applicable to their product sales.
Submitted Files and Artwork Handling
As part of our fulfillment services, customers provide artwork and design files for printing. Customers are responsible for retaining original copies of their source files; Pic the Gift does not maintain long-term file storage. Files submitted to us will be stored on our secure servers for up to 60 days from the date of receipt, after which they will be permanently deleted on a rolling basis. We strongly encourage customers to format their designs according to our product-specific templates to ensure accuracy and optimal results.
Pic the Gift does not modify or adjust submitted files beyond what is necessary for print production. Our team will not edit, resize, or otherwise alter files unless explicitly agreed upon in advance. By submitting a file, you acknowledge that it is print-ready and compliant with our specifications. Responsibility for final file accuracy rests with the customer.
Cookies and Web Beacons
Cookies help us recognize returning users and streamline your experience. Web beacons monitor the effectiveness of content and communications. These tools may also be used by our marketing partners. While we use cookies responsibly, we are not responsible for how third-party cookies or beacons operate on your device.
Data Security
We take reasonable precautions to protect your personal information, including SSL encryption for sensitive data. Despite our efforts, no method of online transmission or storage is completely secure. We encourage users to limit the public sharing of any personal information on the Website.
Managing Your Information
You may review, update, or delete your personal information at any time by logging into your account or contacting us at info@picthegift.com. If you no longer wish to use our services, you may request account deactivation through your settings or by reaching out to Customer Service.
Referral Features
If you use our referral tool to invite others to our site, we’ll ask for the recipient’s name and email address. This information is used only to send a one-time invitation and is not stored for other purposes.
Third-Party Websites
This policy applies only to www.picthegift.com. When you follow links to third-party websites, their privacy policies will govern how your data is handled. We recommend reviewing their terms before sharing information.
